Residential Management

Our approach ensures that every property receives a tailored management plan designed to meet its unique operational needs and long‑term goals. Each asset is supported by an experienced, dedicated team that may include a senior property manager, property manager, senior bookkeeper, bookkeeper, and a leasing coordinator/processor. Together, this team delivers comprehensive oversight across all operational, financial, and tenant‑facing functions.

We provide full supervision and management of building maintenance, operations, and repairs, including:

• Automated building control systems
• Electrical systems, including lighting control
• HVAC systems and equipment
• Fire/life safety systems
• Mechanical systems and equipment
• Plumbing systems
• Selection and oversight of janitorial/maintenance services, including:
  
  • Common area upkeep
  • Snow removal
  • Basic common-area repairs
  • Maintenance repairs in occupied units

• Coordination of move-ins, move-outs, and unit inspections
• Marketing of available units through in-house leasing agents and outside rental agencies
• Comprehensive tenant screening (credit, criminal, employment verification)
• New lease generation, preparation, and execution
• Lease renewal administration
• Ongoing tenant communication and support
• After-hours emergency response via live answering service

• Monthly rent collection and delinquency management
• Processing and payment of operating expenses
• Comprehensive monthly financial reporting packages, including:
  
  • Balance Sheet
  • Accounts Payable
  • Accounts Receivable
  • Monthly Cash Flow
  • Rent Roll

• Negotiation of contracts and contract renewals with affiliates
• Security review and project management
• Development and management of a preventative maintenance program
• Ongoing risk assessments and operational evaluations
• Creation of enforceable tenant rules and building policies
• Development of a customized Operating Manual for each property

With our General Contractor License, Stenneth Capital also manages rehabilitation and new construction projects valued up to USD 10,000,000, providing:

• Full project oversight
• Contractor coordination
• Budget and timeline management
• Quality control and compliance